Frequently Asked Questions

We deliver Tuesday to Sunday. We are closed on Mondays — no deliveries and no stall. If you order on a Sunday after the 12pm cutoff, your order will be delivered on Tuesday.

Free delivery on orders above $120. For orders below $120, a standard delivery fee applies at checkout. We deliver islandwide across Singapore. See our Shipping Policy for full details.

All deliveries are made in a single window: 3pm to 6pm on the day of delivery. We don't offer narrower time slots at this stage. If you need a more specific arrangement, WhatsApp us and we'll see what we can do.

Yes — we deliver islandwide across Singapore. This includes all HDB estates, condominiums, and landed properties. We currently do not deliver to Sentosa, Jurong Island, or other offshore islands.

A $10 per level surcharge applies for deliveries to locations that require stair climbing or involve a long walking distance from the loading or unloading bay. This applies for orders not exceeding 10kg and up to 3 levels of stairs. If this applies to your address, please contact us via WhatsApp before placing your order and we will quote accordingly. Alternatively, you may collect your order at the ground floor or loading/unloading bay at no extra charge. For heavier orders, please contact us for a separate delivery quote.

Our driver will contact you when they're on the way. You can leave a note at checkout with a preferred location (e.g. "leave at door" or "with security"). If we cannot complete the delivery, we will WhatsApp you to arrange an alternative.

Our stall at Beo Crescent Market is open Tuesday to Sunday, 7am to 2pm. We are always closed on Mondays. We may also close on event days, which can fall on a Tuesday, Wednesday, or Thursday. Please WhatsApp us before heading down to confirm we're open — +65 8875 8551.

Yes — you are welcome to collect directly from our stall at Beo Crescent Market. Pickup is available Tuesday to Sunday, 7am to 2pm. We are always closed on Mondays. We may also close on event days, which can fall on a Tuesday, Wednesday, or Thursday — so please WhatsApp us before heading down to confirm we're open — +65 8875 8551.

We are located at Beo Crescent Market, near Tiong Bahru. We've been here since 1969. If you need directions, feel free to WhatsApp us and we'll help you find us.

The ASQ pick-up point is exclusively for our Citibank loyal customers. It is not available for general orders. Available days may vary depending on our event schedule, so please WhatsApp us before placing your order to confirm availability — +65 8875 8551.

Browse our full collection, add items to your cart, and check out securely online. Alternatively, you can WhatsApp us directly — many of our regulars prefer this for custom orders or questions before buying.

Yes. Many of our regular customers order through WhatsApp. It's a great option if you want a recommendation, have a custom request, or just prefer to chat directly. We reply personally — no bots.

Please WhatsApp us as soon as possible if you need to change or cancel your order. Because we hand-pick fruits fresh in the morning, changes need to be made before 10am on the delivery day. We'll always try to accommodate where we can.

Yes — WhatsApp us with your preferred delivery date and we'll note it down. This is especially useful for gifts, events, or when you know you'll be home on a specific day. Online checkout is processed for the next delivery day, so WhatsApp is the best channel for advance scheduling.

There is no minimum order. You can order a single punnet of strawberries if you like. Delivery is free above $120 — below that, a delivery fee applies at checkout.

Every variety we carry has been tasted and approved by us before it goes on sale. If it's not sweet, juicy, and fresh enough to serve our own family, it doesn't get listed. Ah Heng still goes down to the wholesale market himself every morning to select the best available stock.

Yes — we only bring in each variety when it is truly in season. Flavour and texture are tied directly to timing. If the quality isn't there yet, we wait. This is why our product range changes throughout the year. Check our Seasonal Best collection to see what's peak right now.

We work with trusted local suppliers in Singapore who source across the world's best growing regions — Japan, Korea, Australia, New Zealand, the USA, Thailand, Malaysia, and China. We do not import directly ourselves. Each fruit's origin is listed on its product page.

Our reputation has been built over 55 years on trust. If anything isn't right, WhatsApp us with a photo and we'll sort it out. We stand behind every order we send out.

We don't currently sell durian. However, if you're looking for good quality durian, we may be able to help you source it — simply WhatsApp us and we'll see what we can do.

Storage guidance varies by fruit. Most berries should go straight into the fridge. Tropical fruits like mangoes and papayas can be left at room temperature if not yet fully ripe. Each product page includes specific storage tips. If in doubt, WhatsApp us and we'll advise.

Yes — avocados are carefully ripened before delivery, but the exact ripeness on arrival varies. A firm avocado will ripen beautifully at room temperature over 1–2 days. Leave it on the counter until it gives slightly when pressed. Once ripe, move it to the fridge to pause ripening.

This varies by fruit type. Berries and grapes are best enjoyed within 3–5 days. Most stone fruits last 3–7 days depending on ripeness at arrival. Citrus and tropical fruits generally keep longer. Refer to each product page for specific guidance, or ask us via WhatsApp.

Yes — we work with businesses across Singapore including Standard Chartered, Clarins, and many others. We handle weekly pantry restocking, one-time bulk orders, office fruit fairs, and café supply. See our corporate page for full details.

Absolutely. We've been running on-site fruit fairs for corporate clients for decades — it was a major part of our business even before we went online. WhatsApp us with your event details and we'll put together a proposal.

Yes — we offer curated fruit hampers for corporate gifting, client appreciation, and company milestones. Custom notes can be included. WhatsApp us with your requirements and we'll advise on the best options and quantities.

We accept PayNow, PayLah, and FavePay. At checkout, you'll receive a QR code to complete your payment — quick and straightforward. We do not store any of your payment information.

Because our products are fresh and perishable, we are unable to accept returns. However, if there is a genuine quality issue with your order, please WhatsApp us with a photo within 24 hours of delivery. We will assess each case fairly and make it right.

Yes. We accept PayNow, PayLah, and FavePay — all QR-code based payments processed via Singapore's national payment infrastructure. Because payment is completed via QR scan, we never see or store any of your payment details.